Sysdyne Unleashes the Power of AI

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Sysdyne Announces Groundbreaking AI Strategy to Transform the Ready Mix Concrete Industry

Stamford, CT – March 12, 2024 — Sysdyne Technologies, a leading provider of SaaS solutions for the Ready Mix industry, today announced its comprehensive AI strategy to drive innovation and deliver unparalleled value to its customers. As part of this strategy, Sysdyne is leveraging cutting-edge AI technologies to optimize customer behavior, streamline dispatch operations, improve demand forecasting, and enhance inventory management.

"This AI strategy once again demonstrates our technological leadership. It represents a significant milestone in our journey to transform the Ready Mix industry through innovation and technological excellence." – Santhosh Srirambhatla, CTO of Sysdyne Technologies

Customer Behavior Optimization: Sysdyne has already released a robust analytics solution that provides descriptive insights into customer behaviors, including waiting, pouring, and unloading times. This solution offers granular visibility by customer, project, and usage, enabling businesses to make data-driven decisions and enhance operational efficiency.

Customer Behavior Prediction: Building upon its success in customer behavior analytics, Sysdyne is set to launch a groundbreaking customer behavior prediction module as part of its Dispatch Optimization product in Q2 2024. Leveraging ensemble AutoML algorithms, including XGBoost, Linear Models, LightGBM, CatBoost, Random Forest, Extra Trees, and Neural Networks, this module will predict future waiting, pouring, and unload times, taking into account patterns such as seasonality and trends.

Dispatch Optimization: Scheduled for release in Q4 2024, Sysdyne's Dispatch Optimization solution will revolutionize the way businesses manage their operations. This powerful solution will dynamically react to real-world impacts, including traffic disruptions, weather events, job site disruptions, equipment breakdowns, and order changes. It will also prioritize orders, manage exceptions, leverage predictive analytics, and optimize costs, ensuring efficient resource allocation and maximizing profitability.

Demand Forecasting and Inventory Optimization: Sysdyne's AI-driven Demand Forecasting and Inventory Optimization solutions will empower businesses to accurately predict customer demand and optimize inventory levels. By considering factors such as prior sales data, interest rates, economic trends, pricing, and supply, these solutions will enable businesses to ensure sufficient product supply, negotiate favorable pricing with suppliers, and make cost-effective purchases.

Generative AI for Support and Business Intelligence: Recognizing the transformative potential of generative AI, Sysdyne is exploring the integration of natural language translations using LLM into Sysdyne’s existing BI module. It will enhance various aspects of business intelligence by detecting anomalies in real-time, providing predictive analytics to help businesses forecast future trends, and identifying potential risks. Our LLM-enhanced BI module will also assist in scenario analysis, what-if simulations, and predictive modeling, providing decision-makers with valuable insights to evaluate different options and assess potential outcomes.

Generative AI for Customer Support: Sysydne is also exploring LLM’s applications in self-service support and natural language business intelligence. By leveraging large language models trained on data from service desks, Slack, training materials, and more, Sysdyne aims to provide its customers with AI-powered support and the ability to gain insights through natural language queries.

AI for Software Development: Sysdyne is also embracing AI to enhance its internal software development processes. The company is exploring AI-powered test automation platforms, coding assistants, and other cutting-edge tools to streamline development, improve code quality, and accelerate time-to-market.

"At Sysdyne, we are committed to staying at the forefront of technological advancements," said Jill Zhang, CEO of Sysdyne Technologies. "Our AI strategy is a testament to our commitment to innovation and our relentless pursuit of excellence. By harnessing the power of AI, we are poised to deliver unparalleled value to our customers, empowering them to achieve greater operational efficiency and gain a competitive advantage in the data-driven world."


About Sysdyne

Sysdyne is the only fully interoperable cloud-native software platform purpose built for ready-mix concrete operations; from sales, to production, to delivery management, billing and analytics (BI). Sysdyne’s innovative cloud batch, cloud dispatch, delivery tracking, paperless ticketing, and customer collaboration applications help concrete producers run more efficiently and profitably. Sysdyne is headquartered in Stamford, Connecticut, with full product suite US based support servicing customers around the world.

For More Information, Contact:

Tim Dwyer
Sysdyne Technologies



Our fully integrated products cover the entire spectrum of concrete operations; from sales, to production, to delivery management and billing. The innovative dispatch, batch control, delivery tracking, paperless ticketing, and customer collaboration platform, help concrete producers worldwide run more efficiently and profitably.

A cloud-native solution for ready-mix central dispatching.
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Introducing the world’s 1st Cloud-Native batch control system.
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GPS, e-Tickets, DVIRs, timekeeping, driver callout, and much more.
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Real-time, actionable business insights to make faster, better operational decisions.