ConcreteGO® Cloud Dispatch Series: Automated Online Support

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ConcreteGO^® Cloud Dispatch Series: Automated Online Support

Providing excellent customer service is necessary for building trust and enabling companies to thrive.
Using the Online Support tool in Sysdyne’s ConcreteGO^® Cloud Dispatch system, users can instantly share screens with support staff to troubleshoot problems or receive advanced instruction to ensure dispatchers understand key features and make the most out of their investment.

“I feel confident using ConcreteGO knowing that the Sysdyne support team is right there next to me – we can use the Live Chat and share screens to train online”

– Jason Futoma, VP Operations, CT Ready Mix

Sysdyne Technologies is the leading Cloud software provider for the Concrete Ready Mix industry. Our goal is to help concrete producers leverage the latest in cloud technology to improve our customer’s bottom line. Sysdyne’s fully integrated suite of products include Pioneer Cloud Batch, ConcreteGO Cloud Dispatch, and iStrada Cloud GPS Truck Tracking platforms.

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About Sysdyne

Sysdyne is the only fully interoperable cloud-native software platform purpose built for ready-mix concrete operations; from sales, to production, to delivery management, billing and analytics (BI). Sysdyne’s innovative cloud batch, cloud dispatch, delivery tracking, paperless ticketing, and customer collaboration applications help concrete producers run more efficiently and profitably. Sysdyne is headquartered in Stamford, Connecticut, with full product suite US based support servicing customers around the world.

For More Information, Contact:

Tim Dwyer

Sysdyne Technologies

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EXPLORE SYSDYNE’S SUITE OF PRODUCTS

Our fully integrated products cover the entire spectrum of concrete operations; from sales, to production, to delivery management and billing. The innovative dispatch, batch control, delivery tracking, paperless ticketing, and customer collaboration platform, help concrete producers worldwide run more efficiently and profitably.