AR PROJECT MANAGER
Remote/Stamford, CT
POSITION OVERVIEW
As an AR Project Manager you will work within cross functional teams to ensure all project requirements are on schedule and on track. You will plan, budget, oversee, and document all aspects of specific projects. You will submit project deliverables, prepare status reports, and effectively communicate project plans. This position can be based out of our Stamford, CT office or remote and will report to the Project Management Lead.
QUALIFICATIONS
- Embrace Core Values.
- Bachelor's degree in computer science, business, or a related field.
- 1-2 years of consulting experience.
- ERP implementation experience and knowledge of cloud computing and SaaS, preferred.
- Understanding of software development and software implementation projects
- Proven ability to work collaboratively and solve problems creatively.
- Strong familiarity with project management software tools, methodologies, and best practices
- Experience seeing projects through the full life cycle.
- Excellent analytical, problem solving, and organizational skills
- Strong interpersonal skills and requisite diplomacy to work with clients as well as internal team members
- Proven ability to complete projects according to outlined scope, budget, and timeline
- Ability to lead internal and external teams through influence
- Self-driven and task oriented with proven ability to manage short-term and long-term expectations
POSITION DETAILS
- Manage assigned on site installation, repair, maintenance, and test tasks
- Ability to troubleshoot, test, repair, and service technical equipment
- Diagnose and resolve complex electrical and technical issues via the phone and internet
- Comprehend customer requirements and requests, and make appropriate recommendations
- Provide clear instructions in operations and maintenance procedures to assist customers
- Educating the client on how to use and maintain our products
- Complete timely and detailed service reports, PO’s and expense reports
- Properly document support issues in internal support database
- Build and maintain positive relationships with customers
- Ability to adapt to changing work schedules
- Excellent communication, interpersonal and diagnostic skills
- Participation in our 24/7 on call technical support rotation
- Travel is required, at least 50% of the time and may include international travel
INCLUDED BENEFITS
- Competitive Wage (based on experience and/or knowledge)
- Health, Dental, Vision Insurance
- 401k
- Paid Time Off, Holiday Pay and Bereavement Pay