Croell, a family-owned concrete producer founded in 1968, has grown from a small regional operation into a major industry player spanning 11 states and more than 150 locations. With that incredible growth came increasingly complex challenges. As territory manager and owner Jeramy Croell recalls, “Once we started growing, the problems got bigger.”
For years, Croell relied on “every batch system under the sun”—a patchwork of 8 to 9 different platforms across its plants. The lack of consistency created major pain points:
Croell needed to streamline operations and gain visibility across its entire footprint. That need led them to Sysdyne.
Croell chose Sysdyne’s BatchGo, ConcreteGo, and DeliveryGo to consolidate and modernize batching, dispatching, and delivery operations.
Sysdyne’s platform immediately solved Croell’s fragmentation problem. “Sysdyne enabled us to bring everything together,” Jeramy says. “Before, we were segmented by plants, regions, even states. Everything was done manually.”
The team was especially impressed by the clean, intuitive user interface, which made adoption easy across their diverse workforce. Over three years, Croell deployed Sysdyne at more than 100 plants.
By adopting Sysdyne’s fully cloud-native platform, Croell unlocked real-time insights into production, orders, and delivery demands.
“Sysdyne gave us something we never had before—a front row seat to what’s happening at our plants in real time.”
Plant managers, QC teams, sales, and IT all quickly adapted. Sysdyne delivered more customization and richer data than any system they had used previously—without adding complexity.
Key improvements include:
Croell can now view operations holistically, not as isolated regions.
Regional managers can rebalance trucks across plants based on actual demand and upcoming orders.
Company-wide insights into production weeks and trends help guide resource planning.
In just one year, Croell eliminated 450,000 scanned documents. More important than the saved space on shelves, this allowed managers to focus on customer care and less on manual paperwork.
Migrating from older systems revealed a startling issue—many loads were over-batched by 2–3%. With BatchGo, Croell now batches within 0.5% accuracy, saving significant material and cost.
Before Sysdyne, truck scheduling required calls, texts, handwritten notes, even photos passed between managers and drivers.
ConcreteGo replaced all of that with a single, real-time dispatch and communication solution.
Sysdyne also delivered unprecedented visibility into future orders. “We can finally see what the next day looks like and make better decisions,” Jeramy explains.
One of the biggest surprises was Sysdyne’s level of support. “In our first year with Sysdyne, they checked in with us more—either by phone or in person—than our two previous major vendors combined had in the last five years.”
Jeramy’s message to other concrete producers is clear:
“Every concrete producer should be working with Sysdyne. You don’t have time to babysit five different systems and hope they play nice together. Sysdyne gives you one consistent platform, built for the way this industry actually works. It simplifies your operations, increases visibility, and gives your team the tools to do their jobs better.”