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faq

Frequently Asked Questions


 

How to upgrade the batching program?

We always post the newest version to our web site download zone. You can always upgrade your batching program to the newest version without charge.

  • Check your batching program's version on your batch computer; It's right on the login screen or on the top of the program screen;
  • Check our web site download zone. Find out if there is a new version released
  • Download the new version upgrade file from our web site
  • Copy the new version upgrade file to your batching computer
  • Close your batching program on the batching computer
  • Double click the downloaded upgrade file to run the upgrade program
  • Follow the steps on the screen to finish the upgrade
  • If you dont feel comfortable to do it yourself, just call us. We will help you on this.

How to trim mix?

You can either trim mix on the mix design level or job level. In order to trim on the job level, you have to check the option mix trim by job on the operation parameters screen. If you dont check this option, all trim will be done on the mix design level. If you check this option, when you do a batch with a job, the trim will be done on job level, when you do a batch without a job, the trim will be done on the mix design level.

Trim on the mix design level will affect all the batches that use the same mix. Trim on job level will only affect that job.

No matter which trim level you are using, you have to check the trim option on the batch edit screen in order to take the trim affect. If you do a batch with job, you can check the trim option at the job edit screen when you set it up. Or you can check the trim option at the batch edit screen when you do a batch, the job will remember the trim option once you change it.

At the trim screen, you can enter the trim quantity in the trim column. You can enter a passitive number to increase the material quantity or you can enter a negative number to decrease the material quantity.


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